FAQ'S

• Will COVID slow down my delivery time?

Unfortunately yes, the global situation will mean that all shipping providers, couriers, and handlers are understaffed or delayed. This is out of our hands and we are working with Royal Mail and our suppliers to ensure that things are kept up to speed. 

Most people can expect delays of up to 1-4 weeks depending on your location in the world. Although usually, orders tend to make it on time. 

• When will my order be shipped?

Orders are shipped twice weekly, usually on a Tuesday and a Friday. Orders can take anywhere from 1-14 days, or more depending on your location in the world. 

• What is sizing like for STREETMEDIA Clothing?

Our clothing and accessories are sized for Adults unless stated otherwise. 

We can provide size guides and measurements upon request. Please get in touch via the contact form, or through Instagram for this information.

• Does SM offer express shipping?

Yes, UK orders use Royal Mail 24/48 as standard. International orders usually take up to 14 days, with tracked or untracked options. 

•  I have a special request for my order, what can I do?

Put your request in the order notes and we will see what we can do...

• What payment methods are accepted?

We accept payments via PayPal, or via Stripe using any major credit or debit cards.

• I have a question about shipping or returns, where do I go?

Please see our Shipping and Returns policy, or, contact us via our contact form